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DELIVERY AND RETURNS

Our couriers are Royal Mail and Parcelforce. Delivery anywhere in the UK is a flat £4.99 no matter how many items you order. This will be added on at check-out.​

You will receive an email or text with tracking from our couriers the days before you receive your order. 

Because we hand-paint all Pow Pots to order it can take up to two weeks from order to delivery during busy periods. If you need something more quickly please drop us a message info@powpots.co.uk or call Nathalie on 07712 855950 and we’ll organise it for you.

 

International delivery

We also deliver internationally but this cannot be done through the website. Please email us at info@powpots.co.uk with your address and which pots you would like and we will send you a shipping quote.

Returns

We hope you love your Pow Pots, but if for any reason you wish to return an item purchased through our website, please get in touch within 28 days of receiving your items. Apologies but as a small business we are unable to offer free returns unless the item is damaged or faulty. However, in most cases we can organise a collection for £6, or you can return the items yourself. We are happy to issue a full refund for the item. Please send back in original packaging to return items safely. Email info@powpots.co.uk to arrange.​​

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Any questions...

Need a fast delivery? Or anything else, please just call Nathalie on 07712 855950 or drop us an email: info@powpots.co.uk.

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